If your iPhone or iPod touch won't charge

If your bombardment won't accuse or charges slowly, or if an alert message appears, find out what to do.

Plug into a power source

To charge your device, follow these steps:

  1. Connect your device to the USB cablevision that came with it.
  2. Plug into 1 of these three ability sources:

Wall power socket

Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.

Reckoner

Plug your charging cable into a USB two.0 or 3.0 port on a computer that's on and not in sleep mode. Don't utilize the USB ports on your keyboard.

Power accessory

Plug your cable into a powered USB hub, docking station or other Apple-certified accessory.

If yous're trying to charge wirelessly with an iPhone 8 or later, beginning brand sure yous can accuse with the USB cable that came with your device. If that works, then go help with wireless charging. For a third-party accessory, check that it'due south Apple certified.

When your device is charging, a lightning bolt volition appear inside the bombardment icon in the status bar , or a large battery icon volition exist displayed on your Lock Screen .

  • My device charges slowly or won't accuse

  • My device stopped charging at fourscore per cent

  • Accessory Not Supported or Certified bulletin

If your device charges slowly or won't charge

Follow these steps and try again later each step:

  1. Check your charging cablevision and USB adapter for signs of damage, such as breakage or bent prongs. Don't use damaged accessories.
    Lightning to USB and a USB-C wall adapter
  2. Employ a wall power socket and check for firm connections betwixt your charging cablevision, USB wall adapter, and wall socket or Ac power cablevision, or try a different socket.
  3. Remove any debris from the charging port on the bottom of your device, then plug your charging cable firmly into your device. If the charging port is damaged, your device probably needs a service.

    Image of the charging port.

  4. Let your device charge for half an 60 minutes.
  5. If your device is still unresponsive, force-restart your device:
    • iPhone 8 or later and iPhone SE (second generation): printing and quickly release the volume upwards button. Press and speedily release the volume downwards button. Press and concur the side button until the Apple logo appears.
    • iPhone vii, iPhone vii Plus and iPod touch (7th generation): printing and hold both the side (or top) button and the volume downwards button until the Apple logo appears.
    • iPhone 6s or before, iPhone SE (1st generation) and iPod touch on (6th generation) or earlier: press and concur both the side (or elevation) push and the Home button until the Apple tree logo appears.
  6. Allow your device charge for another half an hour.
  7. If your device still won't turn on or accuse, take your device, charging cable and charging adapter to an Apple Shop or Apple tree Authorised Service Provider for evaluation. You can also contact Apple Support.

If your device stopped charging at eighty per cent

Your iPhone may go slightly warmer while it charges. To extend the lifespan of your battery, if the bombardment gets too warm, software may limit charging in a higher place 80 per cent. Your iPhone will charge again when the temperature drops. Effort moving your iPhone and charger to a libation location.

iOS 13 and later on use Optimised Battery Charging to slow the charge per unit of bombardment ageing by reducing the fourth dimension that your iPhone spends fully charged. Your iPhone uses on-device auto learning to understand your daily charging routine so it can wait until yous need to use your iPhone to end charging past lxxx per cent.* Optimised Bombardment Charging is only active when your iPhone predicts that it will be continued to a charger for a long menstruation of time.

* Information regarding your charging routine is merely stored on your iPhone. The information isn't included in backups and isn't shared with Apple.

If an alert says that your accessory isn't supported or isn't certified

These alerts can appear for a few reasons:

  • Your iOS device may take a dirty or damaged charging port
  • Your charging accessory is defective, damaged or isn't Apple-certified
  • Your USB charger isn't designed to charge devices

Follow these steps:

  1. Remove any droppings from the charging port on the bottom of your device.
  2. Restart your iPhone or iPod touch.
  3. Try a different USB cablevision or charger.
  4. Make sure you have the latest version of iOS.
  5. Contact Apple Support to fix up service.

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